

Calsoft and Microsoft together hosted an event to help industry workers better use CRM in service operations.
Mr Prashanth, General Manager of Service Operations at Metro Ford, used the occasion to extol the virtues of automating service operations using Microsoft Dynamics CRM in order to advance customer service programs.
Ravishankar CJ provided case studies which gave additional insights into global success stories with Dynamics CRM.
Ratnam conducted a demonstration on Microsoft Dynamics CRM which gave attendees more tangible examples of how the software easily integrates with the Outlook mail system for easy accessibility and management.
The event received focused attention from some of the fast growing manufacturing companies and well known public sector enterprises in and around Bangalore.
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