An article on Silicon today discusses the impact that the outsourcing industry is having on Indian IT workers. The managed services industry through offshore service provisions has boomed in the last year, the article asks at what costs?!
The day-to-day experiences of managed service staff is continually changing, it is one of the most dynamic industries where employees will face new challenges daily. For many who have the training and developed an expertise their specialist knowledge is key to client's success and IT robustness. It's true that new graduates struggle to adapt to the full-time working culture, but that is true to say for any country or industry globally.
Inatech prides itself on its MAC support desk that operates 24/7 providing employees with a shift system that is flexible and ensures the team enjoys a work-life balance. The MAC teams cultural and religious diversity means that each employee takes their annual leave plus additional days to celebrate events.
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