Photos: Inatech Opens Dedicated MAC Facility in Chennai

Inatech has used the latest in innovative technologies and office design for its service support desk in Chennai, India.

As part of the system integrator’s service offshore offerings, a new dedicated Managed Applications Centre (MAC) room has been unveiled that will service customers across the world. The new cock-pit style help desk takes its concept from a Network Applications Centre with an extension to provide Level 1 – 3 support for all applications customers, reminiscent of a Star Trek Voyager.

The Oracle Certified Advantage Partner (CAP) can now better deliver additional services as a help desk, remote database and applications management provider through a single optimized team.

Inatech has reorganised its help desk following feedback from customers requesting teams to manage both technical and function issues. As a leader in SME systems integration and managed services, Inatech can further its flexible product offerings to help customers remain agile in the current financial climate.

Inatech unveiled its new concept of modular managed services to help businesses fight the recession during OUG 2008 in December. iBIZ and iDBA modular programmes assist companies to achieve core goals through expanded business and technical expertise to support the individual IT manager or director. Its MAC offering underpins these services to provide a flexible, reliable, available and resilient service.